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• 15:57, 24 December 2023 SatoshiNakamoto talk contribs created page Data Mining Approach for Analyzing Call Center Performance (Created page with "Title: Data Mining Approach for Analyzing Call Center Performance Abstract: This research aimed to apply data mining techniques to predict call center quality of service based on performance data. The study used various methods like linear neural networks, multi-layered perceptrons, probabilistic neural networks, classification and regression trees, support vector machines, and a hybrid decision tree-neural network approach. The findings showed that the hybrid approach...")