Exploring Out-of-Turn Interactions with Websites

Title: Exploring Out-of-Turn Interactions with Websites

Research Question: Can out-of-turn interactions enhance the flexibility and efficiency of website browsing?

Methodology: The researchers built a user interface called Extempore that accepted out-of-turn input via voice or text. They employed this interface in a US congressional website and conducted a user study to determine if users utilized out-of-turn interaction for information-finding tasks and their rationales for doing so.

Results: The study indicated that users were adept at discerning when out-of-turn interaction was necessary in a particular task and actively interleaved it with browsing. However, users found cascading information across information-finding subtasks challenging.

Implications: This work not only improves our understanding of out-of-turn interaction but also suggests further opportunities to enrich browsing experiences for users. It highlights the potential of out-of-turn interactions as a novel technique for enhancing website usability and information access.

Link to Article: https://arxiv.org/abs/0312016v1 Authors: arXiv ID: 0312016v1